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Y
Yoonjeong
Participant
February 4, 2020
Question

Want to cancel plan.

  • February 4, 2020
  • 2 replies
  • 233 views

I tried to cancel the plan as written on the website. But  it says, "Please ask for support."

So I pressed the butten. But it always answers that it is not a service time. 

Please,, I really want to cancel the plan

This topic has been closed for replies.

2 replies

Just Shoot Me
Just Shoot Me
Legend
February 4, 2020

I have asked to have your problem look at by an Adobe employee.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 4, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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