Skip to main content
Participant
April 24, 2018
Answered

Want to delete my id completely from your adobe

  • April 24, 2018
  • 1 reply
  • 517 views

Hello, i just no longer to be a have a account in adobe, so please kindly suggest me how to delete my account from adobe. if possible please delete my account. i had an account using the mail id. so please, kindly consider the message.

This topic has been closed for replies.
Correct answer Beverley Gray

Hi there

Please submit your request by completing the form available here: Adobe Privacy Center

Click 'Contact Us'.

Thanks

Bev

1 reply

Beverley Gray
Beverley GrayCorrect answer
Inspiring
April 24, 2018

Hi there

Please submit your request by completing the form available here: Adobe Privacy Center

Click 'Contact Us'.

Thanks

Bev

May 13, 2018

Why?  It should be easy enough for us to delete our own profile and close our account without all the extra steps. 

ssprengel
Inspiring
May 13, 2018

I can guess:  Adobe wants to continue to market to you.

And in some situations: you might owe them money or you may have content stored on their servers and they need to review those things with you.

Also they probably want to ask why, in case you're upset at some particular thing they might be able to change or compensate you for, and if the decision to cancel is an impulsive one, they can talk you down from that state of mind.

Your case might be simple, but the general case isn't as easy, so they always want a human involved on their side.