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Participant
November 6, 2020
Question

Want to unistall program

  • November 6, 2020
  • 3 replies
  • 187 views

I have tried multiple times to unistall the Adobe Cloud program and although it doesn't show as a program on my listing it won't completly unistall. I keep getting a message to update program. Now my microsft windows updates won't install correctly either  Please help - very frustrating

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3 replies

Govardhan.V
Participating Frequently
November 7, 2020

Please refer below link :

 

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

 

Before making any changes to system , make sure to have backup of important data when it comes to Troubleshooting OS related issue.

 

Run below command in Powershell(Admin) :

dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

 

Also check for latest available update . 

Nancy OShea
Community Expert
Community Expert
November 6, 2020

When basic OS functions cannot be performed, it's often because the system is infected with something bad. Scan your entire system for malware and spyware.  

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
November 6, 2020

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

 

Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find information about Windows updates