Skip to main content
F
Fennell-Jones
Participant
August 6, 2013
解決済み

"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."

  • August 6, 2013
  • 返信数 1.
  • 7386 ビュー

I have bought and obtained a license serial number for Premiere CS6.

I have downloaded the files for Premiere CS6

PremierePro_6_LS7.exe                    PremierePro_6_LS7.7z

PremierePro_6_Content_LS7.exe     PremierePro_6_Content_LS7.7z

I have run PremierePro_6_LS7.exe and, having specified load with serial number, reached the point of entering the serial number.

"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."

I have checked my account and the license is on file.

The serial number is 24 digits in 6 groups of  4 characters.

Please provide an answer to this.

I've been using Adobe Premiere since 2006 and currently have CS5.5.

This is the first time I have had problems trying to download and set up a version.

It has taken most of the day so far!

Peter

CS6 END USER ID                       22298999

End User Name                           PETER JONES

                                                  

Previous records under              PETER FENNELL-JONES

    このトピックへの返信は締め切られました。
    解決に役立った回答 Fennell-Jones

    No problems with CS5.5

    I have not tried removing it (not until I have CS6 sorted)

    Windows 7 Pro (64 bit)

    I have installed CS6 in trial mode and entered the license number.

    The Serial number appears to have been accepted.since Encode now starts up without a license message.

    返信数 1

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 6, 2013

    Peter have you faced any difficulties with your Creative Suite 5.5 installation?  Have you tried removing Creative Suite 5.5 and then installing Premiere Pro CS6?  Finally which version of Windows do you have installed?

    F
    Fennell-Jones作成者解決！
    Participant
    August 6, 2013

    No problems with CS5.5

    I have not tried removing it (not until I have CS6 sorted)

    Windows 7 Pro (64 bit)

    I have installed CS6 in trial mode and entered the license number.

    The Serial number appears to have been accepted.since Encode now starts up without a license message.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 6, 2013

    Excellent thank you for the update Peter.

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices