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ddegiil
Participant
January 6, 2016
Answered

Web Suite Premium CS3 Activation

  • January 6, 2016
  • 1 reply
  • 476 views

I have Web Suite Premium CS3 and suddenly it wants me to reactivte it. The internet activation claims "No Connection" and as I am sure we all know Adobe will not talk on the phone. My host file has NO entries with "adobe.com" in it. I also tried emptying my host file, rebooting and trying again. No luck. I need to get the product reactivated now. The adobe phone number just directs me to a webpage that directs me to this forum, which does not seem to be monitored by Adobe?? What is my next step?

This topic has been closed for replies.
Correct answer John T Smith

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

John T Smith
Community Expert
Community Expert
January 6, 2016

Serial number and activation support (non-CC) https://forums.adobe.com/thread/2041990 is the only link I have for non-Cloud serial number issues

ddegiil
ddegiilAuthor
Participant
January 6, 2016

No. That thread and link to Adobe page goes not give me a way to contact adobe after I properly pick the issues. Not resolved.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 6, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html