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Participant
May 4, 2022
Question

Wel betalen maar niets ontvangen wil de samenwerking beëindigen.

  • May 4, 2022
  • 2 replies
  • 212 views

Ik betaal voor een Adobe pakket echterr heb ik niets werkend op mijn PC

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2 replies

AxelMatt
Community Expert
Community Expert
May 4, 2022

Please Consider including the following in your question: 

  • Adobe product and version number 
  • Operating system and version number 
  • The full text of any error message (s) 
  • What you were doing when the problem occurred 
  • Screenshots of the problem 
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc 

  

Thanks. The above info will help to solve your problem. 

 

If you wish to cancel your subscription please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Kanikas
Community Manager
Community Manager
May 4, 2022

Hi there, 

 

Would you mind sharing more details about the issue you are facing? 

Is there a download issue? Are you facing any errors? 

 

 

Thanks 

Kanika