went to reinstall adobe photoshop elements, but it wont let me. i have the license key... what should i do? HELP!

anyone know how to fix this problem?

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Community Expert

When you ask a question you need to provide some basic information

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

What is the exact error message that you see?

Exactly which version of the program do you have that is causing problems?

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