Skip to main content
hatimm33607168
Participant
March 3, 2018
Answered

WHAT CAN I DO???

  • March 3, 2018
  • 1 reply
  • 167 views

the gmail i linked to my account got hacked and now i have to verify my adress and i cant access to my adress to verify it

i tried to reinstall the app but i must uninstall the apps i installed with such as "adobe illustrator" and to do that i have to access to my account and that's the problem

i cant access to adobe illustrator i cant access to adobe creative cloud and i cant uninstall or reinstall the preogram

ANY SOLUTIONS????!!!!!!!!

This topic has been closed for replies.
Correct answer John T Smith

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 3, 2018

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html