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Participant
October 15, 2018
Question

What happened to all of my shared library images?

  • October 15, 2018
  • 3 replies
  • 328 views

All of the thumbnail images for all of my libaries' shared assets are missing. The assets still appear to be there, but none of my collaborators can see or access anything. Seems to have started with the most recent update. See screenshot below.

What's going on? Has anyone else had this problem?

This topic has been closed for replies.

3 replies

March 5, 2021

All of the thumbnail images for all of my libaries' shared assets are missing.  Seems to have started with the most recent update. 

 

Yes, I have the exact problem, including multiple re-starts and various web sites.

 

Justin

 

Adobe Employee
October 16, 2018

Hi Christy - I'm sorry you're running into an issue here.  would you be willing to share the link to the library you show above?  you can put it in the forum or direct message me.

thanks

Todd

John T Smith
Community Expert
Community Expert
October 15, 2018

You posted in the CS6 (and earlier) Creative Suites forum... CS6 has not had an update in over 4 years

What Cloud program are you using?