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Participant
May 1, 2015
Question

What in the world is going on ... Adobe gladly took my $1300 and now I can't download this 'download manager' which comes across as in Arabic and I can't get through to Adobe?

  • May 1, 2015
  • 1 reply
  • 122 views

Why is this such a series of hoops you have to jump through to deal with Adobe ... I am fairly disgruntled at this point ... and I still have no access to the product that I paid for.

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    1 reply

    kglad
    Community Expert
    Community Expert
    May 1, 2015

    i was seeing russian for a while. clear your adobe.com cookies or use a different browser and retry.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.