Skip to main content
marceloot
Participant
July 10, 2015
Answered

what is installation error code 201?

  • July 10, 2015
  • 3 replies
  • 1120 views

trying to install Adobe Creative Cloud and getting this error. Can someone help me?

This topic has been closed for replies.
Correct answer Atul_Saini

Please refer: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

Hope this helps.

3 replies

Pattie-F
Legend
July 11, 2015
Govardhan.V
Participating Frequently
July 10, 2015

Are you using Windows computer or Mac ?

If Windows try below steps :

1)

Disable Anti-Virus and Firewall temporarily .

2)

If you are using Wireless/ Wifi Internet , try with Ethernet wired connection .

3)

Make sure LAN settings is set to detect settings Automatically :

  • Open Control Panel and then click on the option "Network and Internet" .
  • Click on Internet options, click on 'Connections' tab.
  • In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
  • Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
  • Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.

Then try to update again .

still same???  time for step 4

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ --------------------------------------------

4) You may uninstall Adobe Creative Cloud application .

Creative Cloud Help | Uninstall the Creative Cloud desktop app

  Then try with solution provided in the below link :

https://forums.adobe.com/thread/1851555

If all steps fails , time for direct installer to get into action "

Step 1)

Click on the below link and open Photoshop Elements download link.

Do not close the page , simply keep it open.


Note : we are not downloading any thing from Photoshop elements page , we need keep it open thats it.


Download Photoshop Elements products | 13, 12, 11, 10

Then click on below link and download direct Installer file  mentioned in step 2.

It will directly starts installation process right away.

Step 2)

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_1_3_121.zip

Extract Zip first, then run Setup.exe file.

Atul_Saini
Atul_SainiCorrect answer
Legend
July 10, 2015