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alexanderb87368726
alexanderb87368726
Participant
January 18, 2017
Answered

What is the official email address Adobe? For the contact.

  • January 18, 2017
  • 2 replies
  • 10852 views

What is the official email address Adobe? For the contact. I would like to write to them. Thank you.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

Please reach the support via Contact Customer Care

Regards,

Sheena

2 replies

Sheena Kaul
Community Manager
Sheena KaulCommunity ManagerCorrect answer
Community Manager
January 18, 2017

Hi,

Please reach the support via Contact Customer Care

Regards,

Sheena

B
BRLIPNER
Participating Frequently
April 28, 2024

I have had very poor support regarding a reinstall of some old software.  I had a rude supervisor, who gave me the run around... and basically I'm a volunteer for a caner research organization (thepapcorps.org) and I work about 40+ hrs a week.  Dell needed to reset my desktop and I lost my Adobe Pro X.  YES I know it's no longer supported, but in January i got it installed on this desktop and I REALLY can't afford to replace it.. I'm 77 on a fixed budget and without this product I'm hindred from a lot of my work.  I'm told that since I deactivated a copy from an OLD computer I should be able to reinstall.. but no luck.  I find it hard to think that Adobe can't help with this..who do I contact???

EMAIL REMOVED BY MODERATOR  -- Bonnie Lipner 

 

Adobe will not contact you by email... but spammers will... Moderator

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 28, 2024

What error message are you receiving?

 

If the install process is saying you have used up your activations there is nothing anyone can do to help... Adobe no longer resets activation counts

Ned Murphy
Ned Murphy
Legend
January 18, 2017

There is no email provided to the public for contact.  They provide the option for either chat or telephone contact depending on your status as a customer.  Your other otion is to use the forum and try to direct Adobe staff members to attend to it.

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