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U
UmedXonT
Participant
October 20, 2025
Answered

WHAT'S GOING ON?!!

  • October 20, 2025
  • 1 reply
  • 166 views

I subscribed for the monthly plan but it still pops up the "plan & pricing window" whenever i try to open up after effects and when i close down the pop up the app shuts down

I reallyyy need to get access ASAP

Correct answer Jeffrey_A_Wright

Umar, I am sorry but the ability to manage your commitment to Adobe, and many other services, are currently unavailable due to the Amazon Web Services outage. Please view and bookmark https://adobe.ly/3ISs9sw to keep up to date on how the AWS outage impacts Adobe services.

 

Thanks for your patience, and please try again later, when https://adobe.ly/3ISs9sw is green. ^JW

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
October 20, 2025

Umar, I am sorry but the ability to manage your commitment to Adobe, and many other services, are currently unavailable due to the Amazon Web Services outage. Please view and bookmark https://adobe.ly/3ISs9sw to keep up to date on how the AWS outage impacts Adobe services.

 

Thanks for your patience, and please try again later, when https://adobe.ly/3ISs9sw is green. ^JW

    U
    UmedXonTAuthor
    Participant
    October 21, 2025

    All settled now. Thanks for the support Jeffrey.

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