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ayouby99871181
Participant
November 3, 2018
Answered

What's wrong with Digital River ireland?

  • November 3, 2018
  • 2 replies
  • 599 views

I had a subscription for Creative Cloud Subscription (annual) US $ 29.99 per month. I paid using my MasterCard, Digital river got paid but i have no access to Creative Cloud ,it's like nothing has been spent !

I checked my bank account and i have a minus 287 Dhs (Morocco)

Digital River get paid, what should i do now please?

This topic has been closed for replies.
Correct answer AxelMatt

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

Participant
December 14, 2018

I don't understand this. Are these forums not run by Adobe? If not, why do they bear Adobe's name and branding?

Abambo
Community Expert
Community Expert
December 15, 2018

The fora are run for Adobe (Adobe pays for) but are mainly thought as an interchange between users of Adobe software. Adobe has some participation, but basically they do not monitor the fora above what is required to assure that they run smoothly.

ABAMBO | Hard- and Software Engineer | Photographer
AxelMattCommunity ExpertCorrect answer
Community Expert
November 4, 2018

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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