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Participant
November 14, 2017
Answered

When are you charged the cancellation fee?

  • November 14, 2017
  • 2 replies
  • 928 views

i an a broke college student and I went to cancel my subscripton because I haven't been using photoshop much at all and I noticed that I have a $54 cancellation fee. When will I be charged this cancellation fee? Does it charge me at the end of the 14 days following cancellation? Or right away? I don't get paid till this Friday and I am very low on money. I really don't want to get charged for overdrawing my account because of this cancellation fee.

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Correct answer kglad

the bill could be put through any time after your cancellation is processed and your last month was paid for, but is usually done between 1 and 7 days after your cancelled and your last month was paid for.

2 replies

Participant
July 20, 2023

Madhu312022790kk9, why have you charged me 10.07.2023 ADOBE ACROPRO SUBS / Referenz : 55207553192202636500558 EUR 25.10 11.07.2023. Please send my money back. I don.t want to contineu with Adobe 

Thanks for your understanding . Madhu chiplnkar

John T Smith
Community Expert
Community Expert
July 20, 2023

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 14, 2017

the bill could be put through any time after your cancellation is processed and your last month was paid for, but is usually done between 1 and 7 days after your cancelled and your last month was paid for.