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When downloading adobe cloud, I receive an error that I have no internet connection yet I am connected.This has been persistent for almost a week.It comes at a point when it is about when bringing the interface for downloading adobe products. Please

What should I do?

Please help.....

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Correct answer Sheena Kaul

Hi Ayura,

Please refer to the help document below:

You may also refer to the threads below where this issue has been addressed:

Regards,

Sheena

Sheena KaulCorrect answer

Legend

Hi Ayura,

Please refer to the help document below:

You may also refer to the threads below where this issue has been addressed:

Regards,

Sheena

Govardhan.V

Participating Frequently

Does it look like this ?

Participating Frequently

Are you using Windows computer or Mac ?

Participating Frequently

Yeah, I using windows.

Participating Frequently

Okay , are you getting the error message exactly like mentioned in the above image?

Did you tried with the solutions mentioned in the above links?

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