When I click on the download button opens a page with three small boxes, and I think it means a wait, but they lasted for more than two hours, unfortunately, and I tried a lot and every time gets the same thing, what work I now want photoshop necessa

When I click on the download button opens a page with three small boxes, and I think it means a wait, but they lasted for more than two hours, unfortunately, and I tried a lot and every time gets the same thing, what work I now want photoshop necessary and reminders even when I tried to purchase happened to me the same thing Please I want a quick solution