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E
EDMOND
Participant
September 6, 2014
Question

when I install photoshop I got a error about Payload 'Camera Profiles Installer 8.0.0.15

  • September 6, 2014
  • 2 replies
  • 496 views

when I install photoshop I got a error about Payload 'Camera Profiles Installer 8.0.0.15, Please help me ,thank you!

Exit Code: 34

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s)

FATAL: Payload 'Camera Profiles Installer 8.0.0.15 {3F023875-4A52-4605-9DB6-A88D4A813E8D}' information not found in Media_db.

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This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
September 18, 2014

Edmond what version of Photoshop are you trying to install?  What operating system are you using?  Have you downloaded a fresh copy of the installation files and tried installing again?  You can find a links for the installation files for most Adobe software titles at https://www.adobe.com/downloads/other-downloads.html.

    E
    EDMONDAuthor
    Participant
    September 18, 2014

    I'm using win8 latest version , it's will be ok when I reinstall win8, I'm not sure what happened.Thank you.

    X
    xyf91
    Participant
    September 17, 2014

    I met with the same problem

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