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Participant
March 6, 2015
Question

When I open Photoshop (previously OK) I now get a dialog saying to run installer. Where is installer?

  • March 6, 2015
  • 1 reply
  • 174 views

I have CC on a MacBook Pro Retina been OK for a year, says it’s all up to date but when I launch Photoshop a dialog says “One or more files in the Adobe Application Support Folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.”  Where is this installer? And why is this?

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    1 reply

    Mylenium
    Legend
    March 6, 2015

    Run the cleaner tool and reinstall from scratch.

    http://www.adobe.com/support/contact/cscleanertool.html

    Mylenium