When I try to install PSE 14 it asks me to login. Then it says that I am not connected to the Internet which I am. What's the problem?

Thanks. Sorry but it does not work

11 okt. 2015 kl. 18:51 skrev Brucgovn <forums_noreply@adobe.com>:

When I try to install PSE 14 it asks me to login. Then it says that I am not connected to the Internet which I am. What's the problem?

created by Brucgovn <https://forums.adobe.com/people/Brucgovn> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/8053909#8053909>

Follow below steps :

Step 1)

1) Right click on Finder icon and select "Go-To Folder" option.

2) You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library

It will open User Library folder.

3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and trash Opm.db file.

Step 2)

1)Please click on Apple menu icon and select System Preferences, and then click Network.

2)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).

3)Then click on Advanced button and click Proxies Tab.

4)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.

5)Then click on Apply Now button.

Then try to install PSE 14 again.

Still same??

1) Right click on the Finder icon on dock and select "Go-To Folder" option.

2) You will get a text box, type-in below mentioned command and then hit 'Return' key.

/etc

3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.

4)Double click on Hosts file , it will open it with TextEdit,

Check whether you can see any Adobe related entries inside Hosts file like 127.0.0.1 activate.adobe.com.......etc??

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