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Inspiring
August 1, 2015
Question

When I try to update Bridge CC 2015 I get a failure message saying that another instance of the installer is running.

  • August 1, 2015
  • 1 reply
  • 2747 views

There is no second instance of the installer running that I can see. I have done a reboot then tried to update the software again but with the same message. I then tried to uninstall Bridge CC but that failed saying that there was another instance of the unintaller running.

Bridge itself seems to run fine, I just can't update it. The version on my PC is 6.1.0.116 x64.

Thanks

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1 reply

Sheena Kaul
Legend
August 2, 2015
sjhoyesAuthor
Inspiring
August 2, 2015

Thanks for the reply but it didn't work. Wokrstation is already running and is set to Aumatic.

Sheena Kaul
Legend
August 2, 2015

Try to run the CC cleaner tool to uninstall the application.

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems