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December 4, 2019
Question

When install photoshop on Win7, I have problem. please help me.

  • December 4, 2019
  • 1 reply
  • 197 views

After download photoshop program, it cannot work when i started this program.

The error said "api-ms-win-core~~~ ". My computer is window7.

The way to resolve this problem is only using windows10 desktop?

I already bought it almost 3days. But it still cannot start.......

Please help to me quickly.

Please refer to the below graph.

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1 reply

AxelMatt
Community Expert
Community Expert
December 4, 2019

The newest Photoshop version should be running with Win7, but only with the 64bit version. Do you have installed a 64-bit Windows 7 and the ServicePack 1?

If yes you can take a look here: https://wikidll.com/microsoft/api-ms-win-core-synch-l1-2-0-dll

and download the missing file.

 

But...

On the other hand, I urgently recommend an update to Windows 10. Because from January 2020, Microsoft will discontinue support for Windows 7. That means there are no more security updates. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI