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Inspiring
July 31, 2014
Answered

when opening PS CC 2014 I get message "The program can't strt because ONCoreFoundation8.dll is missing from your computer. Try reinstalling the program to fix this problem". I did and still get same message.

  • July 31, 2014
  • 1 reply
  • 1963 views

when opening PS CC 2014 I get message "The program can't start because ONCoreFoundation8.dll is missing from your computer. Try reinstalling the program to fix this problem".  I did and still get same message.

This topic has been closed for replies.
Correct answer rmlurie

Rmlurie did you receive any error messages during the install process?  You can check your install logs for errors.  You can find details on how to review your installation logs at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.


I did not have any error messages during the install process.   I have now gone to PS cc,  copied all files with ONCore--- and pasted them into the same file location in PS CC 2014.  Now there are no error reports when I start PS CC2014 and everything seems to be running properly.

I'm still unsure why Adobe has PSCC2014 rather than an update on PS CC.

1 reply

Mylenium
Legend
July 31, 2014

You have not provided any system information and other details, so we can't know anything. DLLs being unavailable or blocked can have all sorts of causes...

Mylenium

rmlurieAuthor
Inspiring
July 31, 2014

Win 7 64bit, have PS cs6, pscc. pscc2014. also Lightroom 5.5 (just upgraded to 5.6). Also the latest updates for all Adobe programs.   But still get

But the program does start and seems to work well.  But annoying as hell!!!

Also don't understand why there is pscc2014 rather than just updating pscc??

Thanks,

Bob Lurie