kimberlim68413629

Participant

Question

When trying to uninstall CC, I get "Windows Cannot find ..."

Forum|Forum|6 years ago
May 20, 2019
2 replies
4256 views

Error message: 'Windows cannot find C:\Program Files (x86)\Adobe Creative Cloud\HDCore\Uninstaller.exe'. Make sure you typed the name correctly, and try again. I ran the uninstaller and it said it was completed with an error and now this. I want to uninstall all 7 CC programs on my computer, but they all do the same thing.

Creative Cloud

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Participant

i'm facing the same issue , kindly someone help me with this

Community Expert

Community Expert

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

Participant

page not found on all these links