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A
andrewm93384076
Participant
July 4, 2015
Answered

Whenever i got to download a trial of After Effects or any other apps it will say your download is beginning to start but nothing downloads..It doesn't even come up in my creative cloud. And i don't have an app page when i open up creative cloud. Ple

  • July 4, 2015
  • 2 replies
  • 1031 views

Whenever i got to download a trial of After Effects or any other apps it will say your download is beginning to start but nothing downloads..It doesn't even come up in my creative cloud. And i don't have an app page when i open up creative cloud. Please help

This topic has been closed for replies.
Correct answer Govardhan.V

I have downloaded it correctly.. And when i try the other links it tells me this

Access Denied

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/AEFT/13/osx10-64/AfterEffects_13_LS20.dmg?" on this server.

Reference #18.3edc54b8.1435978659.dd6f1ff


Step 1)

Click on the below link and open Photoshop Elements download link.

Note: We are not downloading anything from the Photoshop Elements page.

Do not close the page , simply keep it open.

Download Photoshop Elements products | 13, 12, 11, 10

Then click on below link and download direct Installer file  mentioned in step 2.


Step 2)


http://trials3.adobe.com/AdobeProducts/AEFT/13/osx10-64/AfterEffects_13_LS20.dmg

2 replies

Govardhan.V
Govardhan.V
Participating Frequently
July 4, 2015

Try below steps :

Quit Adobe Creative Cloud app.

End all Adobe processes like Creative Cloud , CoreSync. AAMUpdater..etc from Task Manager or  Activity Monitor.

Windows :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

Appdata

It will open Appdata folder.

Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.

Mac :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library

It will open User Library folder.

3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and trash Opm.db file.

------------------------------------------------------------------------------------------------------

Once you had trashed Opm.db file , launch Adobe Creative Cloud app and check .

Govardhan.V
Govardhan.V
Participating Frequently
July 4, 2015

Windows computer or Mac ?

A
andrewm93384076Author
Participant
July 4, 2015

Mac Book Pro

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