Skip to main content
J
joed90447798
Participant
August 28, 2021
Question

Where are bugs filed?

  • August 28, 2021
  • 2 replies
  • 394 views

Twitter's AdobeCare sent me to a place to file a bug that doesn't work, but points me kinda sorta here, but I still don't see where to file a bug report.

And they're not answering my requests for help (it's the weekend), I'd really appreciate a link. Anyone?

(The bug actually relates to creative cloud login for Photoshop Lightroom Classic.)

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 29, 2021

Adobe UserVoice is for Bug and Feature Requests on select products & services.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
August 28, 2021

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-https://adobe-video.uservoice.com/
-https://www.adobe.com/products/wishform.html

 

Quicker is to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

    J
    joed90447798Author
    Participant
    August 29, 2021

    Hi.

    I appreciate your resposne, but it was not helpful, probably because I was unclear.

    I already have contacted Adobe Support, I had (via social media) they had pointed me at the very same link https://www.adobe.com/products/wishform.html that you shared, and the reason that I wrote here is that link gave me an error message, saying that bug reports for Lightroom and similar products had been migrated to a different platform, called bugs, right here. It gave me this error message at the time I attempted to attach a screen shot using the "insert image" function within that site, attempting to attach a screen capture of the bug I am actually trying to report.

    So I am looking for it, right here, like the link you gave me told I should.

    Perhaps this link, which refers to the same venues .. the venues I can't find ... will be of assistance in understanding my question:  https://feedback.photoshop.com/conversations/photoshop/community-consolidation-announcement/611d82e2bf36d2781dfc176d

    Perhaps that explains my question?

    In any case, thank you for your attempt to help.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices