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Participant
June 2, 2013
Answered

Where are Encore and Media Encoder?

  • June 2, 2013
  • 2 replies
  • 632 views

I bought the student/teacher version today.  I don't see Encore or the Media Encoder in my list of apps.  What gives?  I really need those two programs.

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Correct answer Mylenium

If products don't show up, they may not supported on your system. All video products require a supported 64bit operating system. That aside, there is no separate listing of those products. Encore is tied to Premiere and the media encoder is isntalled with it as well (or After Effects, or Photoshop or whatever...). Ergo, by installing Premiere you get everything you need.

Mylenium

2 replies

Mylenium
MyleniumCorrect answer
Legend
June 2, 2013

If products don't show up, they may not supported on your system. All video products require a supported 64bit operating system. That aside, there is no separate listing of those products. Encore is tied to Premiere and the media encoder is isntalled with it as well (or After Effects, or Photoshop or whatever...). Ergo, by installing Premiere you get everything you need.

Mylenium

Participant
June 2, 2013

Everything is supported.  I had CS6 on this computer before a hard drive issue forced me to by the cloud and reinstall.  I have downloaded Premiere, AE, and Photoshop with no issues.  The Encoder showed up in my updates late last night but I'm still not being given the option to download Encore.  Has anyone else run into this problem?

Participant
June 2, 2013

Nevermind.  I found it and now I feel like a complete idiot.  I guess I wasn't thinking straight during the wee hours of the morning.

pwillener
Legend
June 2, 2013

What product exactly?  On what operating system?