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Participant
November 16, 2019
Question

where are my serial numbers?

  • November 16, 2019
  • 3 replies
  • 196 views

I bought Adobe elements.  I am prompted to download serial numbers.  So I click the link to download and subsequently install drivers.  No serial numbers to be found.  I keep getting sent in a loop.

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
November 16, 2019
Peru Bob
Community Expert
Community Expert
November 16, 2019

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

John T Smith
Community Expert
Community Expert
November 16, 2019

If you bought a download from Adobe you should have been sent a serial number in a email

 

If you bought from a different vendor, you need to ask that vendor

 

Go to https://account.adobe.com/ to find a list of your programs and serial numbers