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Participant
September 19, 2016
Answered

Where can I find my serial number?

  • September 19, 2016
  • 1 reply
  • 294 views

Lost serial number due to internet going down consequently i can't download my software. I have followed all the steps to get back but it my products won't even show up on the on my adobe account let alone my serial number! Reply asap, thanks!

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Correct answer Atul_Saini

Hi Adam Boxall,

As you mentioned that you are unable to find serial number under your account. I would request you to make sure that you are signed in with the correct Adobe ID. In order to download, install and activate Adobe applications please check the steps mentioned on this link: How to download, install, and activate Adobe applications

Please update this discussion in case you need further assistance with any of the steps mentioned on link above.

Thanks

1 reply

Atul_Saini
Atul_SainiCorrect answer
Legend
September 19, 2016

Hi Adam Boxall,

As you mentioned that you are unable to find serial number under your account. I would request you to make sure that you are signed in with the correct Adobe ID. In order to download, install and activate Adobe applications please check the steps mentioned on this link: How to download, install, and activate Adobe applications

Please update this discussion in case you need further assistance with any of the steps mentioned on link above.

Thanks