Participant

Answered

Where can I find Serial no. or License code?

Forum|Forum|10 years ago
January 1, 2016
2 replies
2379 views

I joined Creative Cloud for photography in last August.

I downloaded and installed photoshop cc 2015 and Lightroom CC into my desktop.

Now I want to install those apps to my laptop.

But I cannot find any serial no. or registration code from my account.

what do i do for that?

help me please.

This topic has been closed for replies.

Correct answer John T Smith

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

samuelliml6500480Author

Participant

Dear kglad,

Today I've tried to install through the creative cloud as the same adobe id which was used to pay for my photography plan.

But I was asked to purchase the plan again. After paying for my photography plan, I only installed lightroom and photoshop to my desktop.

As I know, it's possible to install for two devices. How can I install it to my laptop?

Let me know please.. thank you!

John T Smith

Correct answer

Community Expert

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

kglad

Community Expert

creative cloud does not use a serial number and creative cloud subscribers to not have any serial numbers associated with their programs. creative cloud subscribers use their adobe id to activate their programs.

download and install the creative cloud desktop app (after signing in with your adobe id - the same one you used to pay for your creative cloud subscription), https://creative.adobe.com/products/creative-cloud

open the desktop app (a shortcut will be on your desktop) > click apps and then select the programs you want to install.

the desktop app gives you access to cs6, cc, cc 2014 and cc 2015 apps. and probably more in the future.

if you already have the cc desktop app and you need to refresh your adobe id, sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded