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Nigel254863381ruy
Participant
October 12, 2026
Answered

Where can I find when my annual subscription started?

  • October 12, 2026
  • 4 replies
  • 25 views

I’m cancelling my account, currently on the annual plan paid monthly. I don’t want to pay the cancellation fee so want to see what month my plan started and will cancel then.

Where can I see when my annual plan started?

    Correct answer Joyful_Whirlf96f

    Hi, you can see the start date of your annual plan on your Adobe account page. Click your profile picture in the top right, choose Manage account, then open the Plans section under Plans & billing — it lists each subscription with its start date. That should show exactly which month your annual plan began.

    4 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2026

    if ​@Joyful_Whirlf96f suggestion falls, after your 12th payment is received, cancel.

    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity Manager
    Community Manager
    October 12, 2026

    ​

    Hi @Nigel254863381ruy 

    Thank you for posting on the community.

    We checked your account and can confirm that your new monthly subscription started on October.

    You can review your subscription information using the article shared by our expert, @Manan Joshi .You may also find the following article helpful for understanding your plan and related terms:

    Cancellation details for common Adobe plans | Adobe Account

    We hope this helps clarify things. If you have any further questions, feel free to let us know.

    Thanks,
    ^Akansha

    Joyful_Whirlf96fCorrect answer
    Participant
    October 12, 2026

    Hi, you can see the start date of your annual plan on your Adobe account page. Click your profile picture in the top right, choose Manage account, then open the Plans section under Plans & billing — it lists each subscription with its start date. That should show exactly which month your annual plan began.

      Community Expert
      Manan JoshiCommunity Expert
      Community Expert
      October 12, 2026

      If it is past 14 days from the initial purchase then cancellation fees would be applicable. See the following article for more details

      https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

      -Manan
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