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Participant
December 9, 2021
Question

Where did my Photoshop Go?

  • December 9, 2021
  • 4 replies
  • 333 views

so i have a subscription to adobe acrobat DC pro which I pay 14.99 a month for and initially, it came with Photoshop. I have Photoshop installed on my laptop but now that I have transitioned to a desktop I can no longer download photoshop and this site now wants me to pay an extra 20.99 for photoshop? 

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4 replies

Participant
December 17, 2021

To be honest i don't have any idea about it but I can ask my friend who is a acrobat for many year.

Gammatech
Nancy OShea
Community Expert
Community Expert
December 15, 2021

Log-in to your account to verify your order is what you think it is.

https://account.adobe.com/plans

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
December 15, 2021

Acrobat does NOT include Photoshop, sorry.

Maybe you had a trial version.

 

Photoshop CC is a separate subscription.

 

 

Nancy O'Shea— Product User & Community Expert
Participant
December 17, 2021

If it was a trial though it would have ended though right? Cause I'm still able to use it all all the features.

John Waller
Community Expert
Community Expert
December 17, 2021

Correct. But the Acrobat Pro Single App Plan has never included Photoshop.

 

Color us all confused. Are you sure you're not paying for Photoshop separately?

Legend
December 9, 2021

This is a strange thing. Adobe have all sorts of deals but I never heard of this one. You can, by the way, get Photoshop for around $10/month as part of the Photography Plan.

 

What is the version of Photoshop on your laptop? (Not "latest" please)

Participant
December 15, 2021

I have Photoshop 2019 Version 20.0.4