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Participant
January 4, 2016
Answered

Where do I find my de-activation entry because I have both a new computer and can not install all my applications

  • January 4, 2016
  • 1 reply
  • 175 views

on the old computer  we have  CS5 / Lightroom6/Elements13 the computer is out of service .

We want to install all those applications  on the new computer but  we get still the same message  : installation on more than 1 computer . How to de-activate  the old computer ?

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Correct answer kglad

contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and ask for an activation count reset.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 4, 2016

contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and ask for an activation count reset.