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timg65028371
Participant
September 5, 2018
Answered

Where is customer support?

  • September 5, 2018
  • 2 replies
  • 654 views

All I need to do is update my REMOVED payment settings. the website tells me it cant do it and to try again and if that doesnt work contact customer support. Well after a host of menus designed to not give me any sutomer support I reach 2 options for customer support a chat option that does nothing when i click on it and a phone number that doesnt work because I'm in Japan. WHY THE REMOVED IS THERE NO EMAIL!!! I PAY $30 a month there damn well better be an email address and a phone number that works.

I want a REMOVED customer service person to email me right REMOVED now! this is pathetic!

[Profanity removed... families visit this forum... Mod]

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 5, 2018

This is a public forum, not the link to Adobe support

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

Participant
September 5, 2018

I HATE HATE HATE this company. Looking for something else now. They activated a silly stock photo abo which I didn't want an now I can not talk or write to anybody to delete it!!!!!