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thomas kroghh29388914
Participant
August 9, 2018
Answered

Where is Muse?

  • August 9, 2018
  • 4 replies
  • 37869 views

I pay to Adobe CC.

Can not find Adobe Muse in the list anymore. Where can I download it?

Correct answer Jeffrey_A_Wright

Filmographie, if you have a computer that supports running Adobe Muse, you can use the steps listed in https://adobe.ly/499S86c to attempt to reinstall the application. If you are using a newer computer or operating system, you may find the option for Adobe Muse unavailable. ^JW

4 replies

Inspiring
January 7, 2024

You can only find it from the Creative Cloud Desktop, not from a browser.

 

Additionally, it crashes if you have Microsoft Visual Studio 2022 installed - the design environment used in Muse relies on older versions of the .NET framework that are killed off when VS2022 is installed.

kglad
Community Expert
Community Expert
January 7, 2024

tou can prevent muse from crashing by starting the os uninstall, choose repair and then start muse.

Participant
May 27, 2021

From Adobe Muse FAQ:

"Yes, if you have a current subscription with Creative Cloud all apps, you should be able to locate Muse in the Older Apps section. To access Older Apps section, navigate to Settings in your Creative Cloud desktop application, select Apps, and enable Show Older Apps."

Participant
June 7, 2021

It works ! thank you 🙂

Dotoki2
Inspiring
January 8, 2019
Participant
August 9, 2018

I'm wondering the same. I know Muse won't be supported and upgraded anymore, and that there won't be possible for new users to download it - but we must of course be able to use the existing Muse version to maintain support of clients sites when needed.

So Adobe: If my computer crashes now, how do i install current Muse on a new computer so i can mantain service for old sites?

EDIT: i found that its still possible to download here: Getting started with Adobe Muse and older versions of Muse is (as for now) available here: Install Adobe Muse version 2017.0.4 and 2017.0.2​ . And also, in CC-desktop app under preferences/settings, there is a checkbox "Show older apps", check that and Muse will appear in the CC-app.

Participant
October 12, 2018

This is no answer, I'm a long time user of Muse and need it to update a client. The program at this time is useless. Nothing is working and there are no explanations to make it work. The end date as I understand it is 2020. What the heck is going on?