where is my product key

Question

My order number: REMOVEDmy product key has not yet received.when is my product key received?[personal information removed for your protection - https://forums.adobe.com/docs/DOC-3731][This is a public forum, not Adobe support, please do not post personal information]For anyone else reading thisNever post private information on a public forum... including your actual email address or phone numberWhen an employee asks for information (identified by a STAFF badge where my ACP badge shows) hover your mouse over their name and then click the Message option in the popup window to send a private emailAdobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://forums.adobe.com/community/forumhelp/forum_comments/content so the person may be banned from the forums

kglad · Accepted Answer

creative cloud does not use a serial number and creative cloud subscribers to not have any serial numbers associated with their programs. creative cloud subscribers use their adobe id to activate their programs.

download and install the creative cloud desktop app (after signing in with your adobe id - the same one you used to pay for your creative cloud subscription), https://creative.adobe.com/products/creative-cloud

open the desktop app (a shortcut will be on your desktop) > click apps and then select the programs you want to install.

if you already have the cc desktop app and you need to refresh your adobe id, sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

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