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scoutd14432391
Participant
May 6, 2017
Answered

Where's my refund?

  • May 6, 2017
  • 1 reply
  • 311 views

I was due a refund of £6.63 because I upgraded my CC account.

Anyway, please see the screenshot below of my Paypal. As you can see it says that a refund was performed, but my balance says £0.00 (I haven't requested withdrawal of funds). My bank also doesn't show anything, so it hasn't gone in there either.

What's going on?

This topic has been closed for replies.
Correct answer John T Smith

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1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 6, 2017

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html