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John Ratard
John Ratard
Inspiring
February 19, 2017
Answered

Which version upgrade should I install for solution 2 to solve error U44IM1p7?

  • February 19, 2017
  • 1 reply
  • 1322 views

I am getting an upgrade notice for Photoshop CS6 that results in a failed installation error U44lM1p7. After following recommended fixes, I tried the first then had to resort to the second to download manually from Adobe.  Hopefully, a more recent update solves my problem if the date formats match for programs and updates.  It would help if they were.

I need to verify whether I have the correct download as follows:

My version from Help in Photoshop CS6 is 13.0.1 (13.0.1.3 2013/10/24.r.34 2013/10/24:21:00:00)64 for my Windows 64 bit PC.  This Photoshop was included with Production Premium CS6.

Since the zip file download I chose for solution 2 shows 11/7/2013 26.2 MB for my existing version, and the date format in Photoshop CS6 Help is inconsistent with the download, should I install the download assuming year/month/day format in Help is earlier than 11/7/2013 i.e. month/day/year?

    This topic has been closed for replies.
    Correct answer kglad

    all adobe files are self extracting.  you do not need to extract anything (unless you have an incompatible os like sierra).

    you should download and double click the last update to ps cs6 from here,  http://www.adobe.com/downloads/updates/

    which you already appear to have installed (13.0.1.3)

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 19, 2017

    what version is update?

    and, if it weren't applicable, you'd see an error message when trying to apply.

    John Ratard
    John RatardAuthor
    Inspiring
    February 20, 2017

    OK .  However, upon unzipping, I see a payloads folder with a large number of files including a Core and versions for various languages with the following 2 folders for my 64 bit PC:

    1. Photoshop13-Core_x64-291013160953
    2. Photoshop13-en_GB_x64-20101131144553

    Both include an Assets1_1.zip file in addition to others.

    It appears both Assets need to be unzipped to include a Core installer and an English version installer, Core first and the en_GB next.  This may provide the upgrade that previously failed or an error message if an incorrect version upgrade.

    Is this correct or how else do I proceed?

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 20, 2017

    all adobe files are self extracting.  you do not need to extract anything (unless you have an incompatible os like sierra).

    you should download and double click the last update to ps cs6 from here,  http://www.adobe.com/downloads/updates/

    which you already appear to have installed (13.0.1.3)

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