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swapnadhar
Participating Frequently
May 3, 2016
Answered

while downloading a trial app from creative cloud app error ocured with message"the download appers corrupted.please try to download again(-60),please provide a step by step guide for solving this problem.

  • May 3, 2016
  • 1 reply
  • 475 views

while downloading a trial app from creative cloud app error ocured with message"the download appers corrupted.please try to download again(-60),please provide a step by step guide for solving this problem.

This topic has been closed for replies.
Correct answer kglad

there is a residual file "AdobeGCClient" in Program FilesX(86)>Common Files>Adobe>AdobeGCClient

Iam unable to delete this file.

still unable to download apps please help


contact adobe support by using a browser that accepts cookies and allows popups, click here and as soon as it's available click 'still need help', https://helpx.adobe.com/contact.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 3, 2016

uninstall everything cc

clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

restart your computer

reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

install your trials using the cc app.

S
swapnadharAuthor
Participating Frequently
May 4, 2016

After going through your prescribed procedures Iam still facing the same error (-60) again and again Please help.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 4, 2016

contact adobe support by using a browser that accepts cookies and allows popups, click here and as soon as it's available click 'still need help', https://helpx.adobe.com/contact.html

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