Skip to main content
O
Oxblue11
Participant
February 27, 2014
Question

Whole Creative Cloud App Window is White

  • February 27, 2014
  • 1 reply
  • 539 views

I have installed Creative Cloud on a 2nd computer but cant install anything as Creative Cloud app opens up with a completly white window so no option to sign in or do anything!

Its a laptop running Windows 7 with all updates installed.

    This topic has been closed for replies.

    1 reply

    Rave
    Rave
    Participating Frequently
    February 27, 2014

    Hi Oxblue11,

    Please follow the steps mentioned below

    WIN 7 and 8 (64 bit):

    WIN 7 and 8 (32 bit):

    O
    Oxblue11Author
    Participant
    February 27, 2014

    Have tried this & it makes no difference, same thing still happening...

    Rave
    Rave
    Participating Frequently
    February 27, 2014

    Can you confirm if "&,<,>" are present in your Adobe ID and if so can you please remove and retry ?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices