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webbm
webbm
Participant
July 5, 2014
Question

why am i prompted for serial number upgrade?

  • July 5, 2014
  • 1 reply
  • 168 views

Activated software with correct serial number but it now asks for a serial number upgrade. This is taking way too long. I feel strong coercion and pressure to buy stuff I don't want and don't need.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 5, 2014

    you're trying to install upgrade software.  you can expect to be prompted for the serial number of your upgrade and, if the previous version is not installed, to be then prompted for the previous versions serial number.

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