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msqinc
Participant
November 17, 2020
Answered

Why am I suddenly logged out of Photoshop many times a day

  • November 17, 2020
  • 2 replies
  • 535 views

The last few weeks I am constantly getting logged out of Creative Cloud. I have Photoshop open all day on one computer and I have to frequently log back in. The verificaton doesen't alway come to my phone, about 1 in 4 times I have to request an email.  It is so disruptive! And all my libraries are suddenly very slow. 

 

I have one PC that is hard wired, no WiFi and very fast connection. No other applications are having problems. 

 

What would cause this?

This topic has been closed for replies.
Correct answer Manan Joshi

Try the steps mentioned in the link below.
https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
-Manan

2 replies

Participant
November 17, 2020

@msqinc , I have the same problem for days. My Mac is not hard wired, but the WiFi is very fast. Tried out all the steps @Manan Joshi proposed from the Adobe Help Center, nothing works. Still have the same problem. I also deinstallated the Adobe CC and made a new set up, but also got the same issue. 

 

Any other recommendation to fix this?

Manan JoshiCommunity ExpertCorrect answer
Community Expert
November 17, 2020
udderball
Inspiring
November 18, 2020

Why is this marked correct?