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why can not you get started right away

Forum|Forum|8 years ago
April 30, 2018
4 replies
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why can not you get started right away and it will take 24 hours for your order to be processed

Creative Cloud

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Correct answer Kanikas

Hi Wendy,

Sorry for the inconvenience.

I see you had purchased a Creative Cloud single app for Indesign. The subscription is absolutely active and you should be able to use it.

Let us know if you face any issues while using it.

You may also Contact Customer Care for help and support.

Feel free to update the thread for more questions.

Thanks

Kanika

KanikasCorrect answer

Legend

Hi Wendy,

Sorry for the inconvenience.

I see you had purchased a Creative Cloud single app for Indesign. The subscription is absolutely active and you should be able to use it.

Let us know if you face any issues while using it.

You may also Contact Customer Care for help and support.

Feel free to update the thread for more questions.

Thanks

Kanika

ProDesignTools

Community Expert

You should be able to get started right away, as all Adobe products offer a free trial period that allow you to download, install, and run the software on your computer, even if your purchase/order isn't yet completed.

wendyv32908214Author

Participant

Best ,

Can not put a trial version on my computer anymore.

Best regards

magical_Skyline0D4A

Inspiring

If you find further delays, contact customer service directly Adobe Help Center

Steve Werner

Community Expert

Moving to Creative Cloud forum

wendyv32908214Author

Participant

why not answer my question

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