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donb99
Participant
April 29, 2015
Answered

Why can't I get an Adobe server to download LR6CC and ACR9?

  • April 29, 2015
  • 2 replies
  • 206 views

Why can't I get an Adobe server to download LR6CC and ACR9?

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi Donald,

    Kindly share the below mentioned details so that we can assist you appropriately.

    OS version.

    Any message or popup that you are getting:

    Meanwhile, make sure you follow the below mentioned steps.

    Download lightroom 6: Digital photography software | Download free Adobe Photoshop Lightroom CC trial

    Update ACR 9:

    1. Rename 1.0 to ~1.0

    • Mac: ~/Library/Application Support/Adobe/AAMUpdater/1.0/
    • Win: C:\Users\[Username]\AppData\Local\Adobe\AAMUpdater

    Initiate the update.

    2. Try to download and install update manually.

    If you are not able to install the patch, Kindly try

    You can also try : Troubleshoot update issues | CS5, CS5.5, CS6

    Thanks,

    Atul Saini

    2 replies

    D
    donb99Author
    Participant
    May 20, 2015

    I have been successful in downloading all of the new updates.  The problem was solved once I signed in to Adobe and downloaded from within the Adobe site. Apparently that was the only way it would recognize my subscriptions to Adobe CC.

    Thanks for all the help.

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    April 29, 2015

    Hi Donald,

    Kindly share the below mentioned details so that we can assist you appropriately.

    OS version.

    Any message or popup that you are getting:

    Meanwhile, make sure you follow the below mentioned steps.

    Download lightroom 6: Digital photography software | Download free Adobe Photoshop Lightroom CC trial

    Update ACR 9:

    1. Rename 1.0 to ~1.0

    • Mac: ~/Library/Application Support/Adobe/AAMUpdater/1.0/
    • Win: C:\Users\[Username]\AppData\Local\Adobe\AAMUpdater

    Initiate the update.

    2. Try to download and install update manually.

    If you are not able to install the patch, Kindly try

    You can also try : Troubleshoot update issues | CS5, CS5.5, CS6

    Thanks,

    Atul Saini

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