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Inspiring
May 29, 2015
Answered

Why can't I run Adobe Desktop applications on Windows RT?

  • May 29, 2015
  • 1 reply
  • 1379 views

Why can't I download any of the creative suites software to used on my surface pro tablet?  I called customer support and the answer was "well you just can't.  We don't support that particular device, or any device from Microsoft.  You need to buy an iPad or android device.". The surface pro is a mini computer.  It has an Intel processor.  It should work the same as a desktop.  Why doesn't adobe recognize it?  Or have I been lied to by somebody in customer support?

    This topic has been closed for replies.
    Correct answer Chris Cox

    Windows RT cannot run Windows applications (like the Adobe Creative Cloud apps).

    Windows RT can only run apps specifically designed for tablets.

    1 reply

    kglad
    Community Expert
    Community Expert
    May 29, 2015

    do you have a surface pro 3 with win 8.1?

    if yes, you can install full adobe programs on it.  i have.

    if you have surface 2 with win rt, no you can't install adobe programs on it because you have a crippled os.

    as far as mobile apps go, the win rt os is not supported.  i don't think anyone considers it a mobile device like an ipad.

    win rt is more like chrome:  a crippled os.

    Inspiring
    May 29, 2015

    What does it mean to have a crippled os?  I've never heard this term before and I can't find a decent definition of it on Google.  I don't understand why every tablet except for mine would be supported for every program except adobe.

    Chris Cox
    Chris CoxCorrect answer
    Legend
    May 29, 2015

    Windows RT cannot run Windows applications (like the Adobe Creative Cloud apps).

    Windows RT can only run apps specifically designed for tablets.