Why Do I Keep Getting Adobe Acrobat Installer Errors?

This is the third time I have received this error.

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Community Expert

which version of acrobat?

Participant

I am trying to download the subscription version of Adobe Acrobat XI.

Debbie Hartwell

Community Expert

do you have another version of acrobat installed?

if so, (and it's not part of a creative suite), run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html

restart your computer

and then log into https://creative.adobe.com/ and restart your download of acrobat xi.

if not, log into https://creative.adobe.com/ and restart your download of acrobat xi.

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