Skip to main content
Participant
April 28, 2015
Answered

Why do I keep getting an error message when trying to install CC?

  • April 28, 2015
  • 1 reply
  • 201 views

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi Scott,

    Kindly try the below mentioned steps to remove the corrupt files of Adobe Creative Cloud.

    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    Try to download and install it using : https://creative.adobe.com/products/creative-cloud

    Thanks,

    Atul Saini

    1 reply

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    April 28, 2015

    Hi Scott,

    Kindly try the below mentioned steps to remove the corrupt files of Adobe Creative Cloud.

    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    Try to download and install it using : https://creative.adobe.com/products/creative-cloud

    Thanks,

    Atul Saini