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Participant
December 11, 2018
Question

Why do my adobe apps always crash?

  • December 11, 2018
  • 2 replies
  • 331 views

hello forums I would like to know how to fix my apps. Every time I launch premiere after effects and photoshop they always crash on me. For example when I run premiere 2019 it says “run script error expected” then I’ll click ok like five times it would run fine then crash so then I would like some help from you guys and I would appreciate it thanks

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2 replies

John T Smith
Community Expert
Community Expert
December 11, 2018

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Abambo
Community Expert
Community Expert
December 11, 2018

Please give some more insight on your OS and version. Graphics card information and driver version would also be helpful. And you should include total and free space of your system disk.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
December 13, 2018

well Im using Adobe Premiere 2019 which is up to date and im using a nvidia geforce gtz 1050 with 4gb and  my processor is intel 15 7th gen 7300HQ @ 2.50 GHz but im not sure how to check disk space