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Participant
November 17, 2024
Question

Why do you need to login to be able to uninstall apps without cleaner tool?

  • November 17, 2024
  • 1 reply
  • 677 views

Unfortunately I have had the experience of gotten myself into some bad stuff in life, which caused these annoying things to take care of. That is, to uninstall all of the unused and unwanted Adobe CC applications that I really dislike. 

 

I've never used them, just got them installed to test something a few years ago.

 

Then I found out, you can't uninstall e.g. Photosh... without first logging into an Adobe Creative Cloud account. That is, must I say, a very "creative" (if I shall be polite) way of controlling users.

 

So I found the terminal based Adobe CC Cleaner application, that found A LOT more applications installed than I thought there were, 15 of them! I was quite amazed, actually. 

 

To the questions: Why are Adobe so anti-consumer nowadays that you need to download their special anti-malware application to uninstall their own software without login? And second, does it actually work to uninstall the application IF you first login to your CC account, or is just more upsell and scare tactics there as well? Which would then require the anti-malware application to get rid of it in the first place.

 

I don't know why you have lost the plot, Adobe, but it's very sad to see. And I'm happy that more and more excellent alternatives for actual creative people are out there that aren't so anti-consumer.

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1 reply

John T Smith
Community Expert
Community Expert
November 17, 2024

This is a public forum that is hosted by Adobe, it is not Adobe support

 

Nobody here knows why Adobe makes decisions

kglad
Community Expert
Community Expert
November 17, 2024

or, if they do know, they're under an nda.