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noahk19942006
noahk19942006
Participant
November 28, 2018
Answered

Why does Adobe CC keep randomly signing me out while I'm using their products?

  • November 28, 2018
  • 1 reply
  • 703 views

Seriously, this is like every 5 minutes, and it's horribly disturbing to any type of workflow.  I'm signing in multiple times within seconds for a few minutes of work, repeat ad nauseam.  Any permanent fixes for this bug?

This topic has been closed for replies.
Correct answer Kanikas

Hi Noah,

We're sorry for the issue you are facing.

Kindly follow the steps shared in the link for help: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Let us know if this helps! Feel free to update the thread for any other issues.

Thanks

Kanika

1 reply

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
November 30, 2018

Hi Noah,

We're sorry for the issue you are facing.

Kindly follow the steps shared in the link for help: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Let us know if this helps! Feel free to update the thread for any other issues.

Thanks

Kanika

B
Bikerscout72
Participating Frequently
October 21, 2019

I had this issue for over 12 months! It was driving me insane.

After putting in a complaint to Adobe Senior Management (via LinkedIn) about the lack of support I was experiencing, I was finally able to get someone to remote into my PC to stop Adobe CC constantly signing me out.
The solution, reset your Windows 10 "hosts" file:

 

https://support.microsoft.com/en-au/help/972034/how-to-reset-the-hosts-file-back-to-the-default

 

We fixed this last Friday night and it hasn't signed me out since. Fingers crossed this is the solution I have been looking for, but will keep testing for the remainder of this week to be sure.

 

Regards,

Justin

 

 

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